Privacy Policy

Golisimo Casino is committed to protecting the personal data of every player who uses its services. This document explains what information is collected during the use of the platform, the purposes for which it is processed, how it is stored and secured, and what rights Canadian players hold over their own data. Golisimo Casino is operated by Casolinia Group and Stellar Ltd, with company registration number 15789, under a licence issued by the Anjouan Gaming Authority with reference number ALSI-202411077-FI2. All data transmissions between your device and the platform’s servers are protected by 256-bit SSL encryption and shielded by enterprise-grade firewalls, applying the same encryption standard used across major banking institutions. By creating an account and using the services of Golisimo Casino, you confirm that you have read and accepted the data practices described in this document.

What Information Golisimo Collects

Golisimo collects personal information at different stages of the player relationship. Data collection occurs primarily during registration, during the active use of the platform and its banking facilities, and during the identity verification process that is triggered before first withdrawals.

At the registration stage, the following information is requested:

• Full legal name
• Valid email address
• Date of birth
• Country and province of residence
• Mobile phone number
• Preferred account currency, including CAD for Canadian players
• Secure account password created by the user

During active platform use and at the point of financial transactions, additional data may be collected automatically or upon compliance request:

• Government-issued photo identification for KYC verification purposes
• Proof of address dated within the last three months
• Proof of payment method ownership, where requested by the compliance team
• Transaction history including all deposits, withdrawals, and payment method details
• Gameplay and session activity data
• Technical data including IP address, device type, operating system, and browser version
• Session cookies and authentication tokens used to maintain login state

The table below summarises the categories of data collected and the primary purpose associated with each:

How Golisimo Uses Your Data

All personal data collected by Golisimo Casino is used exclusively for purposes directly connected to the delivery of its services and to the fulfilment of its regulatory obligations under the Anjouan Gaming Authority licence. Personal data is not sold to third parties for advertising or marketing purposes without the explicit, documented consent of the account holder.

The principal purposes for which data is processed include the following:

1. Verifying that each account holder is at least 18 years of age and meets the eligibility requirements set by the platform
2. Processing deposits and withdrawals securely across all supported payment methods, including Interac, Mastercard, Paysafecard, Skrill, MiFinity, MuchBetter, Jeton, and cryptocurrency options
3. Fulfilling Know Your Customer and Anti-Money Laundering obligations in accordance with the standards required by the Anjouan Gaming Authority and with FATF-aligned best practices
4. Ensuring the fairness of game outcomes through certified RNG systems supplied by licensed studios including Pragmatic Play, Evolution Gaming, Hacksaw Gaming, Nolimit City, and Play’n GO, with regular auditing by third-party organisations including eCOGRA
5. Personalising the platform experience based on account activity, preferred game categories, and payment history
6. Sending communications about active promotions, changes to terms, and account-relevant notifications when consent has been provided
7. Resolving support requests and maintaining documented records of all dispute resolution interactions

Golisimo may share data with authorised third-party service providers who act as data processors. These include payment processors, identity verification companies, and licensed game studios. All third-party processors are contractually bound to apply equivalent data protection standards to those maintained by the platform.

Security and Data Retention

Golisimo protects player data through multiple layers of technical security. The platform uses 256-bit SSL encryption and enterprise-grade firewalls to secure all communications. Every keystroke entered during registration and login is encrypted from the point of entry. Optional two-factor authentication is available through account settings as an additional access protection layer. The platform operates with a verified Safety Index and maintains no blacklist entries with the major regulatory tracking databases active in the Canadian market.

All games in the catalogue run on certified Random Number Generators. Outcomes are subject to regular auditing to ensure ongoing fairness and compliance with the platform’s published return-to-player percentages.

The table below outlines the data retention periods applicable to each category:

Player Rights

Canadian players hold a set of rights over their personal data that can be exercised by submitting a formal request through the platform’s live chat or official support email. The rights available include the following:

• Access: request a copy of all personal data the platform holds about your account
• Rectification: correct any inaccurate or outdated information recorded in your profile
• Erasure: request deletion of data subject to mandatory legal retention obligations
• Portability: receive data in a structured, readable format for transfer to another service
• Objection: object to data processing for specific purposes including direct marketing
• Restriction: request limitations on how data is processed in circumstances provided for by applicable regulations

All data-related requests are addressed within 30 calendar days of receipt. Requests can be submitted through the 24/7 live chat feature or by email to the official support address published in the Help section of the site.

Cookies

Golisimo uses cookies and similar technologies to maintain session integrity, remember user preferences, and analyse platform navigation patterns that inform ongoing improvements to the service. Cookie categories include essential cookies required for platform functionality such as session maintenance and secure login, analytical cookies that collect anonymised usage data, and preference cookies that store settings such as preferred language and currency display. Cookie preferences can be managed at any time through the settings panel of your browser.

Policy Updates

Golisimo reserves the right to update this Privacy Policy when required by changes in services, regulatory requirements, or internal data management practices. Material changes will be communicated to registered players by notice on the platform or by email with reasonable advance notice. Continuing to use the platform after the effective date of any revision constitutes acceptance of the updated terms.